Stephen Page, MBA, PMP, CSQE, «Achieving 100% Compliance of Policies and Procedures»
Publisher: Process Improvement Publishing; 5th Edition edition (June 1, 2010) | ISBN-10: 1929065507 | ISBN-13: 978-1929065493 | 359 Pages | PDF | 4.9 MB
Achieving 100% Compliance of Policies and Procedures helps the reader to make process improvements to existing policies and procedures as well as help the reader to research and write new policies and procedures that include process improvements the first time.
This book includes complete chapters on process improvement, communications, training, compliance, auditing, cost benefit analyses, team building, writing policies and procedures, convincing the audience to change its ways, and many others.