Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy (repost)

Ann Marie Sabath, the "Ms. Manners of the Midwest," according to USA Today, offers to-the-point solutions to the most commonly asked business etiquette questions. She helps readers overcome moments of indecision, giving them the ability to function with the confidence that the impression they are making is a positive one. She helps us avoid that oh so embarrassing office faux pas, or unintentional inappropriate behavior, or appearance blunders that could lead to ridicule, social seclusion or even business disaster. This book thoroughly examines: the art of getting people to talk; proper attire; correct correspondence including rules about email; pleasing phone manners with tips about voicemail; dealing with decision-makers; handling social occasions and situations with ease and grace; international courtesy including the dos and taboos; and many business occasions where knowing the correct thing to do will pay off.

Book Info:
Author helps readers overcome moments of indecision, giving them the ability to function with the confidence that the impression they are making is a positive one. She offers concise, engaging solutions to the most common business etiquette dilemmas and gives successful tips on how to acquire the most appropriate business manners. Softcover.


Praises for the book:
“This book teaches individuals how to represent their companies, their products, and themselves with confidence, polish, warmth, and professionalism.” —John Daw, Vice President of Field Sales, Marriott Lodging


“Gets right to the heart of the matter. An invaluable resource for anyone whose work involves interaction withothers—and that’s just about all of us.”
—Brandon Toropov, author, The Complete Idiot’s Guide to Getting Along with Difficult People


“Helps individuals to determine which behaviors to maintain and which to modify in order to achieve confi- dence and, ultimately, success in the world of business.”
—Robyn M. Hildal, Ed. D., Human Resources Manager, The E.W. Scripps Company


“Up-to-date and easy to read—a big departure from most business etiquette books.”
—Sheila Casserly, President, Celebrity Focus


“Assists individuals in enhancing their understanding of the ‘perception impact.’”
—William H. Bagley, Regional Director of Human Resources, Deloitte & Touche




No mirrors plz. I'll post mirror later.