John K. Halvey, «Information Technology Outsourcing Transactions: Process, Strategies, and Contracts»(repost)

Information Technology Outsourcing Transactions provides detailed information and expert guidance on outsourcing IT services. Written by the team that put together some of the biggest outsourcing deals of recent years, it walks you through the entire process, from determining requirements, analyzing benefits, and setting objectives, to selecting a vendor, structuring a deal, and managing vendor relations. The authors examine all the relevant technical, financial, strategic, legal, and human resources issues and respond to critical questions with clear, practical solutions.