The Art of Talking to Anyone

If you want to improve your conversational skills--and achieve greater levels of personal and professional success--The Art of Talking to Anyone is the ultimate book. Rosalie Maggio has built a career on teaching people how to say the right thing at the right time--and she's made her techniques available to you.
This essential communication handbook includes:
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* . . Sample dialogues, topics, and responses . .
* Quick-reference dos and don'ts . .
* Tips for handling special situations . .
* Confidence-building advice and quotations . .
* Key words that get to the business at hand