Outlook 2002 from A to Z: A Quick Reference of More Than 200 Microsoft Outlook Tasks, Terms and Tricks

This reference helps users understand Outlook by providing more than 300 key terms and tasks arranged alphabetically. Allowing users to look up information by name rather than by menu command gives users new to Outlook quick and easy access, letting them troubleshoot problems more easily. The small size of the book also makes it ideal for mobile workers who want to take an Outlook reference onto a job site. Also included is information provided for passing the MOUS certification exam.