Rob Tidrow, "Microsoft Outlook 2003 Bible"

Packed with step-by-step instructions for using e-mail, scheduling times and tasks, keeping track of people and managing items and folders.
* Readers discover out to use Outlook to its full potential and allow them to work more efficiently.
* Coverage goes beyond the basics of mastering e-mail to include using Outlook as a Personal Information Manager, integrating it with other Office applications, and discovering advanced message development.